Privacy Policy

This Privacy Policy describes how Byteslab Technologies OPC Pvt Ltd ("BytesLab", "we", "us", or "our"), registered in India, collects, uses, and protects information when you visit byteslab.in or contact us about our services.

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when you submit a contact form or book a call
• Project details and business requirements you share with us
• Communications via email or messaging platforms

We also collect limited technical data automatically when you visit our website:

• Browser type, device type, and operating system
• Pages visited and time spent on pages (via Google Analytics)
• Referring URLs and approximate geographic location (country/city level)

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide project proposals
• Deliver and manage the software or AI services you engage us for
• Schedule and conduct consultation calls via Calendly
• Send project updates and relevant communications
• Improve our website and understand how visitors use it
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Third-Party Services

We use the following third-party tools that may process your data:

• Google Analytics — website usage analytics. Data is anonymised and aggregated. You can opt out via the Google Analytics opt-out browser add-on.
• Calendly — appointment scheduling. Subject to Calendly's Privacy Policy.
• Formspree — contact form processing. Subject to Formspree's Privacy Policy.

4. Cookies

Our website uses cookies primarily through Google Analytics to understand site usage. These are analytical cookies and do not identify you personally. You can disable cookies through your browser settings, though some parts of the site may not function as intended.

5. Data Retention

We retain your contact information for as long as we maintain an active business relationship with you or as required by applicable law. Project-related data is retained for the duration of the engagement and for a reasonable period thereafter for record-keeping purposes.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal obligations
• Withdraw consent to marketing communications at any time

To exercise any of these rights, email us at gaurav@byteslab.in.

7. Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

8. Governing Law

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and applicable rules thereunder. Any disputes shall be subject to the exclusive jurisdiction of the courts of India.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at this URL with the updated date noted at the top.